Shipping policy
Last updated: 29 September 2026
Every Cooking Guild knife is inspected, hand sharpened and oiled before it leaves our workshop. Here is what to expect from order to doorstep.
Shipping Rates
Standard tracked shipping is free on knife orders to the United States, Canada and our international destinations. Tracked and insured shipping is available at checkout for $9.95.
Larger wooden items (knife blocks, display blocks and prep boards, including sets that come with a block) ship on a separate heavy-item rate: $44.95 to the United States, $49.95 to Canada, and $59.95 to $69.95 internationally. The exact rate is shown at checkout before you pay.
Processing
We aim to dispatch orders within 2 to 8 business days. Before any blade ships, it is checked for edge, fit and finish. It leaves when it passes, not before. As soon as your order is on its way, you will receive an email with full tracking information.
Delivery
We aim to deliver within 10 to 15 days of your order date. During sales and new launches, delivery can take a little longer while we work through higher volumes. International delivery times can vary with carrier availability and customs processing. If your order contains several items, they may ship together once every item is ready.
Where We Ship
We ship to the United States, Canada, the United Kingdom, Ireland, Australia, New Zealand, Japan, Singapore, Mexico, Peru, Qatar, the United Arab Emirates, Iceland, Norway, Monaco and most of the European Union (Austria, Belgium, Denmark, Finland, France, Germany, Greece, Hungary, Italy, Luxembourg, the Netherlands, Poland, Portugal and Spain). Available destinations are always shown at checkout.
Duties and Taxes
International orders may be subject to import duties and taxes charged by the destination country. These are the responsibility of the recipient unless stated otherwise at checkout.
Age Verification
Our products are knives and are sold to adults only. Carriers may ask for identification on delivery. See our Terms of Service for details.
Lost or Damaged Parcels
If your tracking has not updated for an extended period, or your order arrives damaged, email us with your order number, plus photos of any damage, and our team will look into it with the carrier.
Need Help?
Questions about your order or its shipping status? Email support@thecookingguild.com with your order number. We answer every email in the order it arrives.