Terms of service

Last updated: 29 September 2026

Overview

This website is operated by Guild Brands LLC, trading as The Cooking Guild. Throughout the site, "we", "us" and "our" refer to Guild Brands LLC. We offer this website, including all information, tools and services available from it, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site or purchasing from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including the additional terms and policies referenced here or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants and contributors of content.

Please read these Terms carefully before using our website. If you do not agree to all of them, you may not access the website or use any services. Any new features or tools added to the store are also subject to these Terms. We may update, change or replace any part of these Terms by posting updates to this page, and your continued use of the website after changes are posted constitutes acceptance of them.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.

Section 1: Online Store Terms

By agreeing to these Terms, you represent that you are at least 21 years of age (see Section 22). You may not use our products for any illegal or unauthorised purpose, nor may you, in using the Service, violate any laws in your jurisdiction, including copyright laws. You must not transmit any worms, viruses or code of a destructive nature. A breach of any of these Terms will result in immediate termination of your Services.

Section 2: General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission. Headings in these Terms are for convenience only.

Section 3: Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. Material on this site is provided for general information only. This site may contain historical information, which is provided for reference only. We may modify the contents of this site at any time but have no obligation to update any information.

Section 4: Modifications to the Service and Prices

Prices for our products are subject to change without notice. We may modify or discontinue the Service, or any part of it, at any time without notice, and we shall not be liable to you or any third party for any modification, price change, suspension or discontinuance.

Section 5: Products

Certain products may be available exclusively online and in limited quantities, and are subject to return or exchange only according to our Refund Policy. We have made every effort to display product colours and images accurately, but cannot guarantee your screen's display of any colour will be accurate. Our knives are handcrafted; natural variation in Damascus patterning, wood grain and hand-poured resin means no two pieces are identical. We may limit sales of our products to any person, region or jurisdiction, limit quantities, and discontinue any product at any time. Any offer made on this site is void where prohibited.

Section 6: Accuracy of Billing and Account Information

We reserve the right to refuse or cancel any order, and may limit or cancel quantities purchased per person, per household or per order, including orders placed by the same customer account, payment card, or billing or shipping address. If we change or cancel an order, we may notify you by email and/or the billing address or phone number provided. We may limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases. For more detail, please review our Refund Policy.

Section 7: Sale Pricing

From time to time we offer discounted pricing for sale periods. Purchases made outside a sale period are not eligible for a refund of the price difference. Returning goods in order to repurchase at a sale price is not permitted, and accounts found doing so will be blocked from future purchases.

Section 8: Optional Tools

We may provide access to third-party tools over which we have no control. These are provided "as is" and "as available" without warranties of any kind, and your use of them is at your own risk. New features or services offered through the website are also subject to these Terms.

Section 9: Third-Party Links

Certain content and services available via our Service may include materials from third parties. Third-party links may direct you to websites not affiliated with us. We are not responsible for